Wheeling & Dealing in MCMC? Part 11 – Violation of PDPA by MCS Providers

Short code
This is one of the examples of the Short Code “63365”.

 

Prior to the enactment of Personal Data Protection Act 2010 (PDPA), we hear a lot of the indiscriminate selling of personal data of customers by unscrupulous officers in telcos and companies, which keep customers profile in their data base.

 

When PDPA was enacted in 2010, which came into force on 15 November 2013, Malaysians would like to believe that the selling of customers data are things of the past. We all thought that PDPA will protect our privacy and that only accurate information is processed or stored by companies that we have contracts with.

 

Under the PDPA all information, which will enable any living individual to be identified is protected. The examples of the protected information are:

 

Name and address;

I/c No: ;

Condition of a person health;

Telephone No:;

E-mail address;

Photograph;

Images recorded in CCTV; and

Information in personal file.

 

For more information please read HERE.

 

Unfortunately, despite the PDPA is in full force after 15 November 2013, our personal data has been passed to third party without our knowledge and/or consent to a big extent. It seems that MCMC is pretending that it is not aware of this glaring violation of PDPA by these so-called Mobile Content Service (MCS) providers. Even a public listed company is also involved as an MCS provider. The profit must be lucrative for a public listed company to be interested in such a business.

 

Another example of the Short Code
Another example of the Short Code 26060.

 

All mobile phone subscribers at one time or another may have received unsolicited and irritating advertisements, promotions and etc via sms blast from “23336”,

4 thoughts on “Wheeling & Dealing in MCMC? Part 11 – Violation of PDPA by MCS Providers”

  1. I wonder which Minister’s name has been thrown around for marketing purposes.

    Why MCMC allowed these unscrupulous companies to operate as content provider strictly for profits at the expense of the people? The Minister of Information should instruct the Botak to cancel all the licenses of companies operating as content providers because it was a clear violation of the Personal Data Protection Act.

  2. Mr Wee, you stated that “The PDPA prohibits anyone from processing our personal data without our consent..” Does this apply to those videos which were viralled eg: video of an unfortunate accident victim? Remember the poor superbiker whose body was torn off in a road accident? And somebody recorded the aftermath and viralled the video?

    I feel want to elect you back to Parliament again to make laws.

    • Dear AL

      Thank you for your comments. Please be informed that PDPA is concerned with personal data kept for commercial transactions like data kept by telcos, insurance companies, banks and etc. It does not matter whether it is contractual or not.

      The information must be processed by means of equipment operating automatically in response to instructions given for that purpose; recorded with the intention that it should be processed by such equipment; or recorded as part of, or with the intention that it should form a part of a relevant filing system.

      PDPA does not apply to information processed for the purpose of a credit reporting business carried out by a credit reporting agency under the Credit Reporting Agencies Act 2010. therefore, it doe snot cover the videos clips of events like accidents and etc.

      Have a pleasant day ahead.

      Thank you

      Wee

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